COVID-19 Policies

An inherent risk of exposure to COVID-19 exists in any public space where people are present. By attending an event at the Avenir Centre, you voluntarily assume all risks related to exposure to COVID-19.

Please be kind to one another and help keep each other safe and healthy by adhering to the following:

In compliance with the new regulations recently introduced by the Government of N.B., ASM Global is adding COVID-19 health and safety requirements at the Avenir Centre. At the start of the business day Wednesday, September 22 patrons aged 12 and older will be required to show proof of vaccination and government issued ID (such a driver’s license, medicare card, passport or birth certificate) to gain entry into the Avenir Centre.

Vaccines: Proof of vaccination may be provided by showing an immunization record or a photograph of an immunization record from a regional health authority clinic, pharmacy or Public Health. Patrons can also show proof of vaccination by using the MyHealthNB portal. People who have been vaccinated outside the province may provide proof of vaccination from that jurisdiction.

Exemptions: Individuals who are unable to receive a vaccine due to a medical exemption will be required to show proof signed by a healthcare provider.

Masks: Masks must be worn at all times while inside the venue except when actively eating or drinking.

ASM Global will continue to monitor and follow public health guidelines. We will continue to provide updates on any changes to our venue’s COVID-19 policies in the coming weeks. We thank our staff, fans and patrons for their cooperation.

FAQ’s

What do I need to enter the building?
All patrons 12 and over must provide proof of full Covid-19 Vaccination as well as a government issued ID

What COVID-19 vaccination proof do I have to show?
Proof of vaccination may be provided by showing an immunization record or a photograph of an immunization record from a regional health authority clinic, pharmacy or Public Health. Patrons can also show proof of vaccination by using the MyHealthNB portal. People who have been vaccinated outside the province may provide proof of vaccination from that jurisdiction.

What is considered a government issued ID?
Government issued photo ID like a driver’s license, medicare card, passport or birth certificate.

Do I have to show proof of vaccination each time I enter the building?
Yes, the Avenir Center, nor the Moncton Wildcats will be storing any personal health information or vaccination records. Proof of vaccination will be a visual verification process only, therefore, any event taking place at the Avenir Centre will require you to present proof of COVID-19 vaccination upon entry.

What happens if I forget to bring a copy of my COVID-19 vaccination record when I arrive to the building?
Unfortunately, if you do not have your proof of vaccination with you, you will not be permitted entry into the building.

If I am not vaccinated, does that mean I cannot attend events/ games?
Unfortunately not. In order to enter the building you must be vaccinated or have proof of a medical exemption.

What if I am unable to be vaccinated because of a medical exemption?
Individuals who are unable to receive a vaccine due to a medical exemption will be required to show proof signed by a healthcare provider and a government issues ID. These individuals will also be required to wear a mask while attending events in the Avenir Centre. The mask may only be removed when actively eating or drinking.

If I already purchased my season tickets and do not plan on being vaccinated, can I get a refund?
Yes, if you are unable to attend games this season due to vaccination status, we will provide a refund. Please contact the Moncton Wildcats Business Office at 382-5555.

If I am a Moncton Wildcats Season Seat Member and miss the first few games due to only having one vaccine, what happens to my tickets?
If you are a season ticket holder please contact the Moncton Wildcats Business Office at 382-5555 before ticket pick up

Should I come early?
Allow yourself enough time to have your records checked before your event starts. Be sure to check what time doors open for your specific event.

Are masks required?
Masks ARE REQUIRED at all times inside the venue unless when actively eating or drinking.

Since children under 12 can not be vaccinated can they still attend an event?
Yes they can, if accompanied by a vaccinated adult/guardian with proof of vaccination

Can a negative test be used instead of proof of vaccination?
No. Individuals must show proof of vaccination or proof of medical exemption.

Is the Avenir Centre operating at full capacity?
As per the Government of N.B. and public health, the Avenir Centre is currently operating at full capacity. The concourse is now a two way concourse and we will have concession stands open during events.
**Please note that these policies and processes can be updated again in advance of any event. Patrons who have pre purchased tickets will be notified if changes are made to these requirements.