FAQ

Avenir Centre ticketing is handled through a partnership with Ticketmaster Canada, the leading provider of event ticketing solutions in Canada.

Q: Where can I buy tickets?
A: Tickets are available at the venue Box Office, Ticketmaster.ca or by phone at 855-985-5000.

Q: How do I find my seats?

Q: Where can I enter the building?
A: 

Gate 1:

Gate 1 is the venue’s main entrance and is located at the front of the building near the intersection of Main St. and Canada St.

Gate 2:

Gate 2 is the entrance for the Subaru of Moncton Box Office. This entrance is also an accessible entrance.

Gate 3:

Gate 3 is the entrance for all Club Seat ticket holders. This is also an accessible entrance.

Gate 5:

Gate 5 is our meeting room entrance.

Gate 6:

Gate 6 is used as an entrance for suites, ice rentals and meeting rooms. This is also an accessible entrance.

Q: What is the best way to find out about shows, presales, or special offers?
A: Sign up for our Avenir Centre email updates, and follow us on Facebook and Twitter. Click here to sign up for email updates now.

Q: I can’t attend a show, can I get a refund?
A: Unfortunately, we are not able to offer refunds for concert or event tickets.

Q: I bought seats at the on sale, but now better seats are available, can I switch? And why does this happen?
A: Like refunds, we are not able to process exchanges for our concerts or events. Often when a show is put on sale, only broad details are available for things like production, sightlines, and sizing of different stage elements. As we approach a show and details become clearer, we are occasionally able to offer seats for sale which we previously believed to be obstructed or unsellable.

Q: A very popular concert is going on sale, should I buy online, or at the box office?
A: All points of sale pull from the exact same inventory of seats at the same time. When you are online, everyone is able to compete for the same seats, but at the Subaru of Moncton Box Office, each window seller has to compete for the seats on your behalf, and anyone behind must wait in line. Online purchases are the best way to ensure you have the best chance at getting seats.